Privacy Policy
Last updated: August 2026
1. Introduction
Brain & Chip Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, safeguard, and disclose your data when you visit our website (brainandchip.co.ke) or interact with our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you submit a procurement request or contact us via our forms, we may collect your name, email address, phone number, company name, and any other details you provide.
- Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site. This data helps us improve user experience and analyze website performance using tools like Google Analytics.
3. How We Use Your Information
We use the collected data for various purposes, including:
- To respond to your inquiries, procurement requests, and provide customer support.
- To maintain and improve our website, services, and communication channels.
- To monitor website usage and analyze trends to enhance our digital presence.
- To comply with legal obligations and enforce our Terms of Service.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Third-Party Services
Our website utilizes third-party services to facilitate certain functions:
- Form Processing: We use FormSubmit for processing contact and procurement forms. Information submitted through these forms is subject to their respective privacy policies.
- Analytics: We use Google Analytics to analyze website traffic. This service may use cookies to collect usage data.
6. Your Rights
You have the right to request access to the personal information we hold about you, request corrections to any inaccuracies, or request the deletion of your data. If you wish to exercise these rights, please contact us using the details below.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Brain & Chip Ltd
Norwich Union House, Kimathi Lane
P.O Box 24725-00100 Nairobi, Kenya
Email: Info@brainandchip.co.ke
Phone: +254 710 970 413